Services and Tech Stack
Complex development services and technologies that help us create great solutions for your project.
Serviсes
Tech Stack
Cloud AI PBX
Coming soon
Cloud AI Contact Center
Coming soon
Now, Extending and Enhancing Your Services is as Easy as ABC
byVoice Conversational AI Platform empowers companies with a no-code voice and chatbot creation solution.
Integrated seamlessly, it offers intelligent IVR, voicebots, and chatbots. Now, you don’t need to build everything from scratch; just customize designs and offer your customers new services effortlessly.
Key benefits include telephony channel support and integration with existing solutions. Designed for communication services, the platform comprises:
Virtual AI-powered PBX with IVR
Chatbot and voicebot platform
Automated voice and chat broadcasting system
No/low-code service scenario editor
Digital service providers (as a white label solution)
Expand your service offerings with automated voice, SMS, and text channels.
Expand your offering with Сloud PBX features.
Provide customizable solutions tailored to your clients' specific business needs.
B2B and B2C companies (as an IT product)
Provide round-the-clock customer interaction and support with Cloud AI PBX.
Reduce operational costs associated with customer support using AI automation.
Capture valuable customer insights, preferences, and pain points.
Startups (as a software component)
Enhance product offerings with an AI-driven component.
Automate voice and text channels.
Access advanced features without extensive development cycles.
Integrate your technologies into a workflow created within no-code platform.
Who Can Benefit from Platform
What Goals Does Conversational AI Platform Help Achieve?
- Standing out among cloud PBX competitors with intelligent IVR, voicebot, and chatbot offering
- Exploring new ways of monetization
- Expanding market reach and stimulate business growth by targeting new customer segments
- Improving customer service quality
- Reducing expenses by automating processes
- Serving more customers without additional personnel costs
How the Platform Works
The platform is tailored to manage communications across voice and text channels. It facilitates communication services based on predefined scenarios, enabling automated initiation of numerous dialogues via phone connections, messengers, or SMS during task execution.
AI-powered IVR
Utilize advanced artificial intelligence for interactive voice response systems.
Cloud PBX Functions
Multilingual support
Omnichannel support
No/low-code editor
Multiple S2T, TTS, and LLM engines
Key Features
No-Code Automation Builder for Smart Interactions
Workflows made simple
Create various interaction scenarios without any hassle.
Growing with your business
Adapt workflows easily to keep up with your business needs or seasonal demand.
Fine-tune on the go
Test, configure, and optimize your customer interactions in real time.
Syncing with your systems
Integrate the tool with your telephony systems, CRM, or other software.
Our Customers’ Success Stories
We delivered a robust solution that seamlessly integrates a voice bot with our client's standard IVR system. It resulted in the following:
- Effortless data exchange between the IVR and external systems such as CRM/ERP without requiring the assistance of programmers.
- Efficient route calls based on customer data, providing a more personalized customer experience.
- Service automation using cutting-edge speech synthesis and recognition technologies, allowing more efficient handling of customer inquiries.
16%
Increase in market share
300%
Income growth rate
1.5x
Faster time to launch
20%
Increase in customer retention rate
Results:
Our client was developing its own language model (LLM) and required phone-based user interactions for this purpose.
Leveraging our platform, they successfully utilized phone connections, speech recognition, and synthesis alongside an advanced scenario builder integrating their developed LLM language model.
Empowering Startup's Language Model with No-Code Voice Integration Solution
Results:
Enhanced speech tech capabilities empower client's exploration of new language model development and application avenues.
Enhancing phone interactions boost user engagement and accessibility, aiding advanced language models.
The client, a retail recruitment company, integrated our platform with their HRM system to automate candidate interactions.
Now, the robot imports candidates from the HRM system and contacts them via WhatsApp, SMS, or phone.
This bot processes voicemail responses and conducts initial interviews with interested candidates via chat or voice, recording outcomes into the HRM system.
Streamlining Candidate Engagement through HRM Integration
50%
Reduction in Manual Workload
3x
More Appointments Scheduled
40%
Decrease in Missed Interactions
25%
Reduction in Human Error
Results:
You Can Also Add Advanced Features If Required
PBX capabilities
SIP connectivity
Call management
AI IVR functionality
ChatGPT integration
Calls routing and distribution
Calls scoring and summarization
Chatbot platform
Messenger and SMS integration
CRM/HRM/ERP integrations
NLP/NLU/LLM features
Routing and distribution
Message generation
No-code editor
Basic variables, conditions, functions
Procedures, triggers, loops, geo distance, and tasks
Version control
Built-in integrations
Calls routing and distribution
Outbound calling and messaging
Call and message generation
Campaign results analytics
Available Deployment Options
Based on your needs, we offer multi-tenant cloud setups or on-premise deployment, ensuring compliance, privacy, and scalability.
OUR MULTI-
TENANT CLOUD
OUR DEDICATED
CLOUD
ON-PREMISE,
PRIVATE CLOUD
SMBs
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Digital service provider
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Startup
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The Platform Offers the Following APIs
Public HTTP-based API
- Calls & messages generation
- Recordings and logs access
Internal RESTful API
- Complete set of methods to develop own no-code editor
Internal event-driven API
- Real-time events
- Customized flow block creation
Charging Options and Extra Services
OUR MULTI-
TENANT CLOUD
OUR DEDICATED
CLOUD
ON-PREMISE,
PRIVATE CLOUD
Pay-as-you-go
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Monthly payment
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One-time payment
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Improved SLA
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Platform customization
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Why byVoice?
Flexibility
Our platform can be embedded directly into your PBX products, enabling effortless communication and customer interaction across diverse channels.
One-size-fit-all solution
Whether you want to enhance customer service, streamline operations, or implement new services, our platform drives digital transformation.
Scalability
With the Conversational AI Platform from byVoice, you can rapidly deploy AI-driven conversational experiences and deliver value to customers with agility and innovation.
Customer loyalty
Our platform helps companies offer proactive support, gather valuable insights, and build lasting relationships with their audience.
20 Years of Expertise
We are here to provide guidance, expertise, and support every step of the way, ensuring you get maximum value from your investments.
Reliability
86% of our business comes from long-term engagements, repeat projects, and referrals from satisfied customers.
What Оur Clients Say
byVoice Reviews
5.0
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