Conversational AI Platform

AI voice agent platform for call & chat automation

Inbound or Outbound? Our AI agents cover both, reducing support workload and helping you run outbound campaigns.

moo technolabs

bevatel

active

multitv

voiso

zomato

jungleworks

pito starboek

the kandy king

kudos

Thousands of runs on byVoice every day

Use cases by team

How businesses use conversational voice AI

Inbound calls automation

Customer support 24/7

Handle routine support requests around the clock.

Handle routine support requests around the clock.

customer support 24/7

Appointment booking

Let your customers book, reschedule, and cancel their appointments on their own.

Let your customers book, reschedule, and cancel their appointments on their own.

appointment booking

FAQs and hotlines

Answer frequent customer questions instantly.

Answer frequent customer questions instantly.

FAQs and hotlines

Order management

Keep customers informed about order status, changes, and confirmations in real time.

Keep customers informed about order status, changes, and confirmations in real time.

Order management

Pre-qualification and call routing

Qualify requests and route calls to the right team.

Qualify requests and route calls to the right team.

Pre-qualification and call routing

Account Management

Enable self-service balance checks, payments, and account updates.

Enable self-service balance checks, payments, and account updates.

Account Management

Outbound calls automation

AI cold calling

Run cold calls at scale, without increasing the sales team.

Run cold calls at scale, without increasing the sales team.

ai cold calling

Lead qualification

Identify intent and qualify leads during the first interaction.

Identify intent and qualify leads during the first interaction.

lead qualification

Customer retention

Engage customers to strengthen long-term relationships.

Engage customers to strengthen long-term relationships.

customer retention

Reminders and notifications

Send timely reminders and notifications via voice or chat.

Send timely reminders and notifications via voice or chat.

reminders and notifications

Conducting interviews and surveys

Collect structured feedback through automated survey calls.

Collect structured feedback through automated survey calls.

conducting interviews and surveys

Lead nurturing

Follow up with leads automatically to keep conversations moving forward.

Follow up with leads automatically to keep conversations moving forward.

lead nurturing

Chats automation

Website AI chat widget

Engage website visitors and answer their questions in real time.

Engage website visitors and answer their questions in real time.

ai agent

WhatsApp and Telegram support

Bring WhatsApp and Telegram into your AI communication stack.

Bring WhatsApp and Telegram into your AI communication stack.

WhatsApp and Telegram support

Multilingual interaction

Interact with customers in over 100 languages across all channels.

Interact with customers in over 100 languages across all channels.

multilingual interaction

Human handover

Switch from AI to a human agent without changing the conversation flow.

Switch from AI to a human agent without changing the conversation flow.

human handover

Single interface for all channels

Reply to messages in one interface while customers stay in their preferred messenger.

Reply to messages in one interface while customers stay in their preferred messenger.

Single interface

Knowledge base integration

Answer customer questions using uploaded knowledge bases or live information from your website.

Answer customer questions using uploaded knowledge bases or live information from your website.

knowledge base integration

85%

Calls automated without human agents

x2.5

Qualified appointments

20%

Increase in customer retention rate

100%

Leads captured

Numbers you can count on

Live call examples

Listen how voice conversational AI works

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Inbound customer support

Inbound customer support

An after-hours inbound support call when live agents are unavailable.

Outbound cold calling

Outbound cold calling

A cold sales call to introduce IT development services and gauge the prospect's interest.

Customer retention

Customer retention

A reactivation call to reconnect with an inactive insurance customer.

Appointment scheduling

Appointment scheduling

An inbound call where a client books a veterinary visit with the help of an AI agent.

Abandoned cart recovery

Abandoned cart recovery

A follow-up call to a customer who left items in the cart with an offering of a limited-time promo.

Launch in days

Go live with conversational AI voice in simple steps

1

Book a free demo

Meet a byVoice expert to review your use case and recommend next steps.

2

Launch your AI agent

Set up, connect integrations, test flows, and go live — on your own or with our support.

3

Analyze every interaction

Track conversations and tasks in real time from a single dashboard.

Platform capabilities

Inside the byVoice conversational AI platform

Knowledge base

Upload your product and service info, and let AI agents master every detail about your business.

100+ languages

Support customer conversations in over 100 languages using the same AI agent.

White-label capability

Deliver AI agents to your customers under your own brand.

Answering machine detection

No more listening to voicemails — ensure agents connect with real people or automatically leave a voicemail when appropriate.

DID numbers in 150+ countries

Use local phone numbers worldwide to support global inbound and outbound calling.

GDPR compliance

You don't have to worry about storing your data.

Integrations

Integrate with the tools you trust

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Put routine customer interactions on autopilot